In 2008, my educational path started at Bunker Hill Community College (BHCC), where I embarked on a pursuit of an Associate in Arts degree with a concentration in Physics, a foundational step preparing me for entry into Northeastern University. During my enriching tenure at BHCC, I owed a significant debt of gratitude to my brother, who played a pivotal role in helping me secure a position as a Computer Technician at the Center for Self-Directed Learning (CSDL) lab. The CSDL lab was designed to offer a flexible program that embraced guided self-study, catering to students comfortable with a non-traditional learning environment. Students had the freedom to navigate their coursework on their own terms, without the constraints of traditional class schedules. Furthermore, beyond its academic focus, CSDL also provided a computer lab accessible to all students.
As a Computer Technician, my responsibilities encompassed the meticulous maintenance and provision of technical support for a formidable fleet of over 100 computers and printers within the lab. This involved conducting routine biweekly assessments of both software and hardware, along with periodic software and system upgrades to ensure strict compliance with regulations and to guarantee seamless computer functionality.
Beyond the realm of technology, I dedicated myself to aiding, educating, and tutoring fellow students to the best of my abilities, particularly in navigating their self-directed courses and various computer-related subjects.
My tenure at BHCC’s CSDL spanned my entire academic journey at BHCC and continued into my subsequent educational pursuit at Northeastern University, totaling approximately five years.